Fingerprint Identification Equipment
HID Global is a leading supplier of fingerprint and biometric devices. The Controlled English and MAXit for Adobe FrameMaker reduce translation costs by 30%. SMART provides HID with translations from Controlled English into Arabic, Spanish, Portuguese and French to support their growing export sales.
Emerging trends in publishing ...
The SMART team is always looking for new trends in publishing. We see GenAI, ChatBots and AI/NLP Text Analytics as the next big ideas.
Global Banking and Credit Cards
Total System Services, Inc.,
Atlanta, processes over $1 trillion a year in credit and debit card transactions. The SMART team assisted their publications team to rewrite policies in Controlled English and translate materials into Spanish for Latin America. They use MAXit for PTC Arbortext to error-proof procedural documents for banking affiliates.
New York State Department of Motor Vehicles (DMV), Albany, NY
The DMV has 15 million registered drivers who speak 170 languages. DMV forms and website are written in Plain English with the help of the MAXit for Word. The legalese is simplified into Plain English, which is translated into other languages. The Plain English improves state-wide customer service.
The OCFS agency promotes the safety of children, families and communities. The SMART team provides OCFS with Plain English tools, including MAXit for Microsoft Word and Visio. SMART developed a Plain English vocabulary for families who have Limited English Proficiency (LEP) needs. These tools are ideal for call center telephony scripts, chatbots and manuals for government agency procedures.
Global Automotive Markets
Visteon, Michigan, is an automotive giant who uses 
Controlled English to communicate with its client factories worldwide. The MAXit for Word software is linked to IBM DOORS to monitor for accuracy in global automotive engineering specifications. This approach is ideal for electrical (EV), eVTOLS and hybrid vehicles.
Global Maritime Electronics
Furuno Electric Co., Japan, supplies global fishing fleets with Fish Finders, Sonar and Radar systems. They use MAXit for FrameMaker and Controlled English to reach global customers who operate ships in many languages.
Energy - Hydrogen Fuel Cells
New York State PlugPower, Inc. uses MAXit for Word and Controlled English to write complex hydrogen safety instructions. SMART translates the hydrogen safety instructions into multiple languages.
New Diesel Engines for Light Aircraft
DeltaHawk, Wisconsin, has a new Diesel engine for light aircraft. SMART provides S1000D XML publishing tools, writer training, MAXit for Simplified Technical English compliance and FAA certification.
Coming to the skies
The new electric aircaft, called eVTOLS require ASD STE100 Simplified Technical English (STE) and Safety Management Systems. Contact our eVTOLS team for flight manuals and .xml for FAA Part 23 maintenance manuals.