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PennyAn IBM study shows that simplification costs a penny, but returns savings through error prevention.

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Industries Served:
Automotive, Railroads, Mining, Aerospace, Space, Cyberspace, Banking, Finance, Military, Engineering, Semiconductors, Education, Law Enforcement, Healthcare, Telecom, Hydrogen Fuel Cells, Pharmaceuticals, Maritime, Robotics, Process Control, Government, Oil Drilling, LNG, Medical Devices, Software Engineering, Information Technology and Consumer Electronics.

Smart Communications, Inc.

SMART Communications, Inc., New York City, has 20+ years experience in the development of Artificial Intelligence software. Our technologies can improve your customer experience through Controlled English, Plain English (eGov) or Simplified Technical English (Aerospace). Partners Our linguists use Text Mining tools for rapid dictionary development. We understand Artificial Intelligence (AI), digital publishing and Machine Learning.

Idea Lightbulb Visit our Idea Gallery for Controlled English user experience stories and ideas.

Artificial Intelligence

The SMART AI Engine uses 16,000 rules of English grammar and a Controlled English dictionary to simplify technical information. The MAXit dictionary uses 1% of the English language to reach 95% of the readers. See our Six Sigma Quality tool to avoid Product Liability through failure to warn.

AI EngineThe SMART team has applied Artificial Intelligence (AI), Natural Language Processing (NLP) and Controlled English (CE) to a variety of products. The SMART software reads text formats for Microsoft Word, FrameMaker, XML, HTML5 and DITA. See Artificial Intelligence.

Text Mining for Terminology

Text Miner Miner The SMART Text miner analyzes texts to extract terminology, nomenclature, part names, synonyms, phrases and abbreviations for the dictionaries. See the MAXit Checker and Lexicon Manager.

The MAXit Checker

The MAXit Checker uses Artificial Intelligence, Natural Language Processing and controlled vocabularies to simplify the text. The first MAXit Checker was designed for aerospace that mandates Simplified Technical English (STE). Other industries, Government agencies and services can simplify with Controlled English or Plain English (eGov).

The MAXit Checker connects to Microsoft Word, Adobe FrameMaker, XMetaL and PTC Arbortext Editor (XML) through a program interface (API).

Globe trans Language Translations

When technical English texts are simplified, the translations are easier to understand, more accurate with consistent terminology. Our simplification tools are Ideal for Language Translation. See our Translation samples from Controlled English.

Starter Kit SNK

You can purchase a MAXit Starter Kit for proof-of-concept. The MAXit Starter Kit is a full license of MAXit for Microsoft Word or Adobe FrameMaker. The MAXit Starter kit includes either the STE (aerospace) or SMART Controlled English dictionaries. Ask about our multiple-license discounts.


See our AI programming, XML publishing and linguistic services.

Tech Services Services


Training Classes

SMART offers instructor-led Writer Training classes by Internet or on-site. Email for 2018-2019 schedules, course outlines and costs.

Participants receive Certificatesa Certificate of Completion for educational credits.Training classes offered for Simplified Technical English.