An IBM usability study showed that simplification costs a penny per word, but returns savings through error prevention.
Smart Communications, Inc.
SMART Communications, Inc., New York City, has 23+ years of development of Artificial Intelligence and NLP software for text simplification. The SMART technologies include Controlled English (Manufacturing and Services), Plain English
(Consumer and eGovernment) and Simplified Technical English (ASD-STE100 for Aerospace). 
Our linguists use Text Mining, for rapid custom dictionary development. Our SMART expertise includes technical publishing, eLearning and computer-aided language translation.
Language Simplification Tools
Occam’s razor states that the SIMPLE explanation is the best explanation. Our Controlled English dictionaries help clients simplify information for global users. The MAXit Checker removes ambiguity, jargon and gobbledygook. A Controlled English text uses 1% percent of the English language to reach 95% of readers worldwide. Our tools are compatible with Microsoft Word, Office365, Abobe FrameMaker, JustSystems XMetaL and PTC Arbortext Editor.
Digital Publishing
Controlled English is ideal for mobile devices and tablets that require a minimalist approach to information design. We offer services for XML, HTML5 and DITA.
Visit our Idea Gallery for user stories.
Text Analytics and Text Mining
The SMART Text miner quickly analyzes texts to extract terminology, nomenclature, part names, measurements, synonyms 
and abbreviations. The text mining results create the Controlled English dictionaries.
The terminology is managed by the Lexicon Manager.
The MAXit Checker software
The MAXit Checker uses a combination of artificial intelligence, machine learning and controlled vocabularies to simplify English Technical text. The program has 20 years of R&D, designed for global aerospace users (S1000D) in 149 countries. The MAXit Checker is an Add-In for Microsoft Word, Adobe FrameMaker, XMetaL and PTC Arbortext (XML). A Starter Kit includes the MAXit software, starter dictionaries and 200-page Writer's Guide and support.
SMART Language Translations
The SMART Team uses the SMART Translator tools to write, simplify, translate and publish technical information for global product support.
Writer Training Classes
SMART offers instructor-led Writer Training classes by GoToMeeting or on-site. Send Email for our 2017 class schedules, course outlines and costs.
Global Companies use Six Sigma tools for quality control and product improvement.
The MAXit Checker has a Six Sigma feature that can measure the quality of your global technical documentation.