pennyAn IBM usability study showed that simplification costs a penny per word, but returns cost and time savings through error prevention.


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Industries Served:
Automotive, Rail, Mining, Aerospace, Space, Cyberspace, Banking, Finance, Military, Engineering, Semiconductors, Education, Law Enforcement, Healthcare, Telecom, Hydrogen Fuel Cells, Pharmaceuticals, Railroads, Maritime, Process Control, Government, Oil and Gas, Medical Devices, Quality Control, Software, Information Technology, Electronics


Smart Communications, Inc.

SMART Communications, Inc., New York City, has 20+ years experience in the development of Artificial Intelligence software for text simplification. The SMART technologies include Controlled English (Manufacturing and Services), Plain English (Consumer and Public Sector) and Simplified Technical English (ASD-STE100 for Aerospace). Partners Our linguists use Text Mining for rapid dictionary development. Our expertise includes electronic publishing, eLearning, Machine Learning and AI computer programming.

Language Simplification Tools

OccamsOccam’s razor states that the SIMPLE explanation is the best explanation. Our Controlled English dictionaries help clients to simplify information for global users. A Controlled English text uses 1% of the English language to reach 95% of readers.

Digital Publishing Trends

Controlled English is ideal for mobile devices and tablets that require a minimalist approach to information design. We offer services for XML, HTML5 and DITA.
Idea GalleryVisit our Idea Gallery for user stories.

Text Mining for Terminology

Text MiningThe SMART Text miner analyzes texts to extract terminology, nomenclature, part names, measurements, synonyms and abbreviations for the dictionaries.

Lexicon Manager The SMART Lexicon Manager. manages the custom dictionaries.

The MAXit Checker

MaxitThe MAXit Checker uses Artificial Intelligence (AI), Natural Language Processing (NLP) and Controlled English vocabularies to simplify the text. The MAXit program has 20+ years of R&D, first designed for aerospace Simplified Technical English (STE) and S1000D compliance. Now offered for many industries and customer services.

The MAXit Checker connects to Microsoft Word, Adobe FrameMaker, XMetaL and PTC Arbortext Editor (XML) through a program interface (API).

Language Translations

When technical texts are simplified, the translations are easier to understand and more accurate with consistent terminology. Our simplification tools are Ideal for Machine Translation. See our Translation samples from Controlled English.

StarterKit Starter Kit You can purchase a MAXit Starter Kit for proof-of-concept. The MAXit Starter Kit is a full license of MAXit for Microsoft Word or Adobe FrameMaker. The MAXit Starter kit includes either the STE (aerospace) or SMART Controlled English dictionaries. Ask about our multiple-license discounts.


The MAXit Checker has a Six Sigma and User Readability tool for quality control audits.

Training Classes

CertificatesSMART offers instructor-led Writer Training classes by GoToMeeting or on-site. Send Email for 2018 class schedules, course outlines and costs. A Certificate of Completion is issued for educational credits.