Aircraft Simplified Technical English
Plain English
Tablet Controlled English
Internet of Things IOT

pennyAn IBM usability study showed that simplification costs a penny per word, but returns cost and time savings through error prevention.


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Industries Served:
Automotive, Rail, Mining, Aerospace, Space, Cyberspace, Banking, Finance, Military, Engineering, Semiconductors, Education, Gaming, Law Enforcement, Healthcare, Telecom, Hydrogen Power , Pharmaceuticals, Railroads, Maritime, Process Control, Government, Oil and Gas, Medical Devices, Quality Control, Software, Information Technology, Electronics


Smart Communications, Inc.

SMART Communications, Inc., New York City, has 24+ years of development of Artificial Intelligence software for text simplification. The SMART technologies include Controlled English (Manufacturing and Services), Plain English (Consumer and Public Sector) and Simplified Technical English (ASD-STE100 for Aerospace). Partners Our linguists use Text Mining, for rapid custom dictionary development. Our expertise includes publishing, eLearning, Machine Learning and computer-aided language translation.

Language Simplification Tools

OccamsOccam’s razor states that the SIMPLE explanation is the best explanation. Our Controlled English dictionaries help clients simplify information for global users. The MAXit Checker removes ambiguity, jargon and gobbledygook. A Controlled English text uses 1% percent of the English language to reach 95% of readers worldwide. Our tools are compatible with Microsoft Word, Office365, Abobe FrameMaker, JustSystems XMetaL and PTC Arbortext Editor.

Digital Publishing Leading Trends

tabletsControlled English is ideal for mobile devices and tablets that require a minimalist approach to information design. We offer services for XML, HTML5 and DITA.
Visit our Idea Gallery for user stories.

Text Analytics and Text Mining

Text MinerThe SMART Text miner quickly analyzes texts to extract terminology, nomenclature, part names, measurements, synonyms Lexicon Manager and abbreviations. The text mining results create the Controlled English dictionaries. The custom terminology is managed by the Lexicon Manager.

The MAXit Checker software

The MAXit Checker uses a combination of artificial intelligence, machine learning, NLP and controlled vocabularies to simplify English Technical text. The program has 20 years of R&D, designed for global aerospace users (S1000D) in 149 countries. The MAXit Checker is an Add-In for Microsoft Word, Adobe FrameMaker, XMetaL and PTC Arbortext (XML). A Starter Kit includes the MAXit software, starter dictionaries and 200-page Writer's Guide and support.

SMART Language Translations

The SMART Team uses the SMART Translator tools to write, simplify, translate and publish technical information for global product support.

Writer Training Classes

SMART offers instructor-led Writer Training classes by GoToMeeting or on-site. Send Email for our 2018 class schedules, course outlines and costs.

StarterKitExplore the immediate benefits of Text Simplification. Purchase a Starter Kit that is a full license of MAXit for Microsoft Word 2010, 2013, 2016 and Office365 or Adobe FrameMaker. Includes either the STE (aerospace) or SMART Controlled English dictionaries. The Writer's Guide has many examples, tips and tricks. The Starter Kit is easy to expand after proof-of-concept.


globeGlobal Companies use Six Sigma tools for quality control and product improvement. The MAXit Checker has a Six Sigma feature that can measure the quality of your global technical documentation.
Email us for a list of 21 common errors made in documentation.